Acceptance with tests after every stageScenarios and measurable acceptance criteria are agreed before work starts. Every stage ends with an acceptance report.
Documentation in your languageFor users and administrators, with instructions for building, installing and restoring the system.
Maintenance and support after go-liveResponse to a critical incident within 4 business hours. Requests in writing, accepted around the clock.
Warranty of 24 to 60 monthsCovering the system, configuration and integrations, with security fixes included in the price.
Copyright and the full source code for the clientThe repository can be on your side from day one. Your team or another contractor can take over the system.
Security and backups with a tested restoreEncryption, two-factor login, security testing at acceptance. Security management in line with ISO/IEC 27001.
Integration with your systemsERP, procurement platforms, workflow, reporting tools. Through interfaces, files or logs, depending on what the system exposes.
TrainingOn-site and remote, separately for users and for administrators.
Digital accessibility to WCAG 2.1 AAKeyboard and screen-reader operation, contrast, descriptions and clear error messages.
On your premises or in an EU cloudClient infrastructure, a cloud region in the European Union or fully on-premises. No data sent outside the EEA.